Soft Surroundings
  • 16-Sep-2019 to 15-Nov-2019 (CST)
  • IT
  • St. Louis, MO, USA
  • Salary
  • Full Time

Full Benefits, 401(K) with company match, Profit Sharing, Generous Employee Discount


Soft Surroundings is now hiring an experienced Systems Engineer for our corporate office in St. Louis, MO This position will report to the Technical Services Supervisor and will design, implement, troubleshoot, analyze and maintain the IT infrastructure of corporate environments. We provide full benefits including 401(K) with company match, competitive pay, generous employee discount, profit sharing potential and an opportunity to work with a successful and growing company.  

Responsibilities:

  • Identifies, researches and resolves technical problems
  • Maintain documentation of client networks and systems
  • Perform a variety of complicated tasks and provide support for escalated trouble tickets
  • Level 2 and Level 3 Support for problems identified with systems and network. Will act as escalation for Level 1 and Level 2 Managed Services support technicians
  • Create, request and present technical specification and requirements for purchasing of new servers and networking equipment via quote procedure
  • Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed
  • Provide infrastructure services in all areas needed: storage networking, Operating System, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration
  • Interface with third party vendors as liaison between client and vendor
  • Configuring and supporting production application and systems in conjunction with the operations team
  • Ability to be on-call 24-7 during scheduled on-call times to respond to emergencies
  • Mentor and train IT staff members
  • Present technology enhancement recommendations to IT management
  • Work with security analyst to identify and remediate system vulnerabilities

Qualifications:

  • Requires Bachelor's Degree of equivalent work experience with an understanding of computer hardware, software, virtualization environments and networking
  • Requires problem solving and formulation skills, math and calculation, reading, analyzing and reasoning
  • 3+ years of previous IT systems experience 
  • Must be familiar with AWS services and architecture
  • Must be proficient in Linux administration and deployment
Soft Surroundings
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