Soft Surroundings
  • 24-Feb-2021 to 16-Apr-2021 (CST)
  • Finance Accounting
  • St. Louis, MO, USA
  • Full Time

Full benefits including 401(K), competitive pay, generous employee discount, profit sharing potential and an opportunity to work with a successful and growing company.


Are you naturally curious? Do you enjoy exploring the motivations that drive customers to respond? Have you mastered translating data into insights and insights into action? And most of all, do you want to personally make a big impact on a growing business? Soft Surroundings is searching for a Senior Marketing Analyst for our St. Louis headquarters.

Leadership & Accountabilities:

  • Develop and streamline the reporting of business-critical KPIs, monitor the health of marketing channels, and effectively communicate performance.
  • Integrates as strategic partner with cross-functional teams to help drive customer behavior and business growth
  • Develops deep knowledge of business, customer and competitive landscape and translates business questions into customer insight plans that includes mixed method research programs and actionable recommendations
  • Provides analyses that optimize marketing performance through improved attribution and spend allocation across all marketing channels
  • Ability to leverage insights and storytelling to influence senior executives and impact business decision
  • Proactively identifies customer frictions and opportunities across channels; sparks cross-functional action plans to solve issues and improve the omnichannel customer experience and enabling capabilities
  • Demonstrates thought leadership by leveraging business knowledge to proactively identify new research opportunities
  • Owns and conducts research for marketing, merchandising and leadership stakeholders

What You Bring/Requirements:

  • 3-5 years of relevant experience in a marketing analyst, customer insights analyst, or business analyst role; retail experience strongly preferred
  • Excellent analytical skills with quantitative or business undergraduate degree preferred
  • 3-5 years of experience with website analytics; Google Analytics preferred
  • Extensive experience with data visualization. Tableau experience strongly preferred
  • High degree of proficiency in PC applications, especially Excel and PowerPoint
  • Experience interacting with various database storage systems. Ability to join, extract, and transform complex data.
  • Self-driven with high bias to action
  • Comfort and clarity in shades of gray
  • Exceptional attention to detail and excellent multi-tasking skills
  • Superior communication skills
  • Strong interpersonal and presentation skills
  • Strong teamwork abilities
Soft Surroundings
  • Apply Now

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