Soft Surroundings
  • 05-Nov-2018 to 04-Jan-2019 (CST)
  • Retail Administration
  • St. Louis, MO, USA
  • Salary
  • Full Time

full benefits including 401(K) with company match, competitive pay, generous employee discount, profit sharing potential and an opportunity to work with a successful and growing company.

You are the great compassionate one:

You love taking care of others, finding them what they want or need, making them happy and seeing them smile. When the other people in your life feel good, you feel even better.

 If this sounds like you...YOU could be a good fit for the Soft Surroundings team.

 A little bit about our customers:

They mean the world to us. Every woman who walks through the doors of a Soft Surroundings store, or calls us to order something beautiful from our catalogs or shops with us online is very familiar with taking care of others. Most of the time, she puts herself at the bottom of the To Do List. That's why every interaction is our chance to take care of her and we put her at the top of our list, every time!

 Are you one of us?

If you think you are, and you end up joining our team, here's how we will take care of you. We provide full benefits including 401(K) with company match, competitive pay, profit sharing potential and up to 50% discount on the fabulous clothes, jewelry, shoes, accessories, home furnishings and world-class beauty products we sell. Plus, you'll have a fantastic opportunity to work with a growing, successful company'which means you can grow too.

 Here are the details:

Soft Surroundings, at our corporate office in St. Louis, MO is seeking a National Training Coordinator for Beauty & Well-Being. The National Training Coordinator will be responsible for the growth of beauty sales across the organization through training and development of retail personnel.


  • Create and maintain product knowledge library of core beauty products.
  • Create and deliver product knowledge and customer service training for all newly launched products.
  • Collaborate with beauty and well-being vendors to ensure continuity between their training efforts and ours.
  • Facilitate training experiences across varying formats including in-person, in-store, workshop, webinar and/or recorded video broadcast to store associates and members of field management teams.
  • Create and present training strategies to support business objectives that address the gap in performance or service behaviors.
  • Serve as a strategic advisor as a beauty and well-being subject matter expert with merchant teams, inventory planning and allocation teams, retail operations, and visual merchandising counterparts.
  • Positioned as an ambassador for beauty and well-being for the Soft Surroundings brand to participate in both public and private events.
  • Identify, develop and serve as an advocate for top tiered Beauty Managers for advanced opportunities.
  • Reduce turnover while increasing productivity per store associate through Beauty training.
  • Reconcile travel and miscellaneous expenses weekly.
  • Travel up to 50% locally, regionally and nationally as needed.


  • Bachelor's degree preferred.
  • At least 5 years of sales management and training experience in skincare, cosmetics or beauty industry.
  • Knowledge of skincare, cosmetics or beauty products required.
  • Strong business acumen/analysis
  • Strong interpersonal/customer service skills, excellent verbal/written communication skills
  • Instructional design and content facilitation experience required.
  • Must be highly proficient with Microsoft Office products
  • Proficiency in Adobe Illustrator and/or Photoshop preferred

Soft Surroundings
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